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FAQ


Will my photos be on the internet?

Not unless you say it’s ok! Every client I feature on my blog has given me written permission to post her images. If you aren’t comfortable with any images being shared, that is completely fine, just let me know! Read our complete policy about client privacy here: Your Privacy

I have cellulite/stretch marks/acne. Can you get rid of that?

In most cases, yes*. Removal of acne, acne scarring, stretchmarks, and cellulite is part of the retouching process. What I don’t do is put your face on someone else’s body or ‘take off’ 30lbs. If there is something you feel self-conscious about, we can use poses and lighting to emphasize your best features instead.

*if you have severe cellulite or acne, I may not be able to retouch it all out. If you’d like a personalized consultation to discuss it, just let me know.

I’m older than (or not as thin as) the girls on your website, can I still book a session?

Of course! I feel bad that people even ask this question! I have shot with many women over 50 and well into the plus sizes. Not everyone is comfortable with their photos being in my online portfolio so I can’t show a lot of examples. What I can promise is that I will create images to flatter YOU and best show your personality. I believe every woman is beautiful and it’s my job to show you just how gorgeous you are.

Do I bring my own lingerie, or do you provide the outfits?

You need to bring your own lingerie to the photo shoot. I do have some wardrobe and jewellery available, but lingerie is your responsibility. Select outfits that suit your personality and body shape, and complement your skin tone. If you need help with outfit ideas, or you’d like to book a consultation to discuss wardrobe, send me an email! 

What about hair and makeup, do I do it myself?

Hair and makeup is included in my collections but I do offer an upgrade! 

Can I bring a friend to my shoot?

Generally I prefer to work one on one with my clients, simply because sometimes an ‘audience’ can make you feel more self conscious. If you must bring someone for moral support, I limit it to one person.

I’m ready to book a shoot, what’s next?

Once you let me know what date you’d like to shoot, I will send you a contract. The contract must be signed and a non-refundable retainer is due to reserve your shoot day/time. The remaining balance is due on or before the day of your shoot, and payment can be made with PayPal, credit card,  or cash. 

I’m not sure what I want to order yet, can I decide when I see my photos?

Absolutely. After the shoot I welcome you back to the studio or we meet at your house to view your images and discuss product options. Once you decide on what you’d like to order (album, canvas, etc), 50% of the total is due to begin work on the design and the remaining balance is due when you pick up your order. I do not release product orders without full payment.

I can’t make my shoot date, can I reschedule?

Absolutely. Things come up and sometimes a date no longer works, so we’re happy to make the changes for you. However, if you contact us to reschedule less than 7 days before your shoot, you forget about your appointment or you reschedule more than twice, your retainer is not transferable. When you sign your contract, we block off those hours to shoot with you, thus turning away people interested in shooting that day.

What is your refund policy?

Due to the custom nature of photography, the session price and any products ordered are non-refundable. You have final say on the retouching and any custom album design and nothing goes to print without your approval.

Where do the shoots take place?

In Alamogordo, shoots are done (by appointment only) at my studio.

 

© Copyright 2017 | Karina Schuh Photography | All rights reserved!